The Return Policy will vary between sellers. You can find the seller’s specific return policies under the shipping and returns tab on all product pages. All sellers are required to accept returns due to damage, defect, or wrong items within 30 days of delivery.
For seller returns, we ask that you please contact the seller to initiate the return. However, if you need assistance, you can contact us at support@rebelsmarket.com for assistance.
Marketplace order numbers will start with an H.
RebelsMarket Premium items can be returned within 30 days of delivery for buyer’s remorse, defect, damage, or wrong item returns.
We ask that you please contact us at support@rebelsmarket.com to initiate all premium returns.
Premium order numbers will start with RMP.
Buyers Remorse Returns:
If you have changed your mind, the item doesn’t fit, the color is slightly different, or if you’re just not happy with your order, most sellers will accept returns within a few days of the delivery date.
Different sellers will have different return policies. You can view return policies under the shipping and returns tab on the product page of each item.
If you are returning an item due to buyer’s remorse reasons, you will be responsible for return shipping costs.
Please contact the seller directly or RebelsMarket support at support@rebelsmarket.com to initiate your return.
Damaged, Defective, or Wrong Item Returns:
RebelsMarket requires all sellers to accept returns for replacements or refunds due to damage, defect, or wrong items within 30 days of delivery.
If your item arrives damaged, defective, or wrong, please contact support@rebelsmarket.com with photos of the item you received and we will get in touch with the seller to initiate the return.
The seller will be responsible for return shipping costs if the item is deemed damaged, defective, or wrong.
Exchanges:
Most sellers will allow you to exchange for a different size of the same item within their listed return timeframe if the requested size is available.
Please contact the seller directly or RebelsMarket support at support@rebelsmarket.com to initiate your return.
Non-returnable items:
For hygiene purposes RebelsMarket does not accept returns on the following items:
- Used/worn swimming suits with the protective liners removed.
- Underwear of any kind.
- Fetishwear worn under clothing.
- Used body jewelry.
If any of these items arrive damaged, defective, or different from the listing, please contact support@rebelsmarket.com with photos and we will work on getting a replacement or a refund sent to you.
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