Customer Service Center

General Questions

• Price Changes
• How do I write for your Blog?
• How can I become an influencer or collaborator?
• Do you sell products in wholesale or bulk?

Account Information

• How do I change my email address?
• I forgot my password, how do I reset it?
• How do I log in to my account?
• How do I sign up for an account?

Product Question

• How do I find a sizing chart for an item I want?

Reviews

• How can I delete or edit a review for a previous order?

Orders

• Will the packing slip/invoice show how much I paid?
• How do I change my shipping address?

Refunds

• What is Your Refund Policy?
• How long does it take to get a refund for my order?

Billing & Payment

• What payment methods do you support?

Shipping Options & Pricing

• What is the cost of shipping to my address?
• Do you provide a tracking number for all orders?
• What shipping carriers do you use?
• How long does it take for the order to be delivered?
• What is the processing time for my order?
• Where do I find where an item ships from?

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Returns & Exchanges

• What is Your Return Policy?
• How long does it it take to get a replacement for my order?
• Non-returnable items
• Exchanges
• Damaged, Defective, or Wrong Item Returns
• Buyers Remorse Returns

Orders Status & Tracking

• I received an incomplete order
• What if my order shows as delivered but is missing?
• Why hasn’t my order shipped?
• How do I cancel my order?
• How can I change my order?
• How do I get my tracking number for my order?

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