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Customer Service Center

General Questions

  • Price Changes
  • How do I write for your Blog?
  • How can I become an influencer or collaborator?
  • Do you sell products in wholesale or bulk?

Account Information

  • How do I change my email address?
  • I forgot my password, how do I reset it?
  • How do I log in to my account?
  • How do I sign up for an account?

Product Question

  • How do I find a sizing chart for an item I want?

Reviews

  • How can I delete or edit a review for a previous order?

Orders

  • Will the packing slip/invoice show how much I paid?
  • How do I change my shipping address?

Refunds

  • What is Your Refund Policy?
  • How long does it take to get a refund for my order?

Billing & Payment

  • What payment methods do you support?

Shipping Options & Pricing

  • What is the cost of shipping to my address?
  • Do you provide a tracking number for all orders?
  • What shipping carriers do you use?
  • How long does it take for the order to be delivered?
  • What is the processing time for my order?
  • Where do I find where an item ships from?
See all 8 articles

Returns & Exchanges

  • What is Your Return Policy?
  • How long does it it take to get a replacement for my order?
  • Non-returnable items
  • Exchanges
  • Damaged, Defective, or Wrong Item Returns
  • Buyers Remorse Returns

Orders Status & Tracking

  • I received an incomplete order
  • What if my order shows as delivered but is missing?
  • Why hasn’t my order shipped?
  • How do I cancel my order?
  • How can I change my order?
  • How do I get my tracking number for my order?
See all 7 articles
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